WHAT’S NEW
Pennichuck Water Works Request for Change in Rates – Order NISI Approving Recovery of Rate Case Expenses and Granting Motion for Confidential Treatment
In this order, the Commission authorizes, on a nisi basis, Pennichuck Water Works, Inc. (PWW) to recover rate case expenses in the amount of $36,656.34 through a monthly surcharge of 10 cents per customer over a 12-month period.
PWW’s petition and subsequent docket filings, other than information for which confidential treatment is requested of or granted by the Commission, are posted to the Commission’s website at https://www.puc.nh.gov/Regulatory/Docketbk/2022/22-032.html.
Pennichuck Water Works; Pennichuck East Utility; & Pittsfield Aqueduct Company – Notice of Intent to File Rate Schedules
Pursuant to N.H. RSA 378:3 and N.H. Code Admin Rules 1640.05(a), Pennichuck Water Works, Inc.; Pennichuck East Utility, Inc; and Pittsfield Aqueduct Company, Inc. hereby give notice of their intent to file rate schedules with the New Hampshire Public Utilities Commission as one merged rate case with consolidated tariff rates.
Pennichuck East Utility & Pittsfield Aqueduct Company – Petition for Waiver and Increase to the Short-Term Debt Limit
This order permits Pennichuck East Utility, Inc. & Pittsfield Aqueduct Company, Inc. to incur short-term debt up to 18 percent of its net fixed plant until June 30, 2025.
The petition and subsequent docket filings, other than information for which confidential treatment is requested of or granted by the commission, are posted to the Commission’s website at https://www.puc.nh.gov/Regulatory/Docketbk/2023/23-066.html.
Pittsfield Aqueduct Company – Petition for Approval to Enter into a Long-Term Intercompany Loan with Pennichuck Corporation
Pittsfield Aqueduct Company, Inc. (PAC or the Company), requests approval to convert $80,308 of variable short-term intercompany debt with Pennichuck Corporation (Penn Corp) to a fixed long-term intercompany loan. In this order, the Commission authorizes PAC to proceed with the long-term intercompany loan in the said amount.
See Order Here
Front Desk Hours
Our front desk, located at 25 Walnut Street in Nashua, is open to the public Monday through Friday from 7:30am to 4:00pm.
Water Restrictions
Pennichuck continuously monitors drought conditions in the State of New Hampshire using the United States drought map(PDF). We make decisions regarding the implementation and enforcement of water restrictions in each individual system based upon the data from this map, as well as our own data from each system. Many different factors go into the decision of implementing Water Restrictions. In order to ensure sufficient water is available to meet indoor domestic and consumptive water needs for all of our customers, it is vitally important that you always follow water restrictions in your area. Visit My Water System(PDF) to see what your system’s current water restrictions are. If you have any questions regarding water restrictions, please call our Customer Service line at 800-553-5191.
Pennichuck’s Payment Drop Box available at 25 Walnut St
The outside payment drop box is at our Headquarters location at 25 Walnut Street in Nashua. The box is located to the left of the main entrance. View a picture of the drop box here!
Covid-19 Information
As the coronavirus (COVID-19) updates continue, Pennichuck will continue to provide vital water services to you and your family. We have taken steps to protect our staff, their families, and our community to ensure the continued delivery of the critical services we provide.
We have been monitoring the COVID-19 situation closely and we are taking measures to keep our customers and our staff and their families safe and healthy. We are following recommendations of health authorities including both the state and federal Centers for Disease Control and Prevention (CDC).
As recommended by the CDC, protections we have implemented include increasing sanitation and disinfection of workspaces, cancelling large gatherings, minimizing non-essential meetings, and promoting personal hygiene practices. We are continuing to monitor any employee illness and promote work from home options for all employees whose job responsibilities allows them to do so. We still have all essential staff on duty as needed.
As always, we have representatives available by calling 800-553-5191 Monday through Thursday 7:30am to 7:00pm and Friday 7:30am to 5:00pm, with emergency services available 24 hours a day, 7 days a week.
We have a secured drop box at the front of our corporate office at 25 Walnut St., Nashua, NH for customer payments or documentation drop off (i.e. Service Applications).
We want to assure you that your water continues to be monitored, treated and tested in accordance with regulations established by the EPA and NH Department of Environmental Services.
Pennichuck will continue to monitor developments on COVID-19 and is prepared to take any further actions as needed.
Follow Us on Facebook
We use Facebook as a way to better communicate with our customers! Visit our page here.
PFAS Notifications
View link above to see Quarterly PFAS test results.
See MVD PFOA Violation Notices here